Shipping & Returns
After placing your order, we ensure careful packaging and fast shipping. You will receive a confirmation email with tracking information. Questions? Our team is happy to help!
Delivery Time
- Netherlands: 1-2 working days
- Europe: 3-4 working days
- Other countries: 4-5 working days
Shipping Costs:
- Netherlands and Germany: €4,-
- Europe: €6,-
- Other countries: €12,-
Free shipping for orders over €50.
Returns:
Changed your mind and want to return your product? You can do so free of charge within 14 days of receiving your order.
Please note the following conditions:
- Cosmetic products (such as creams, makeup, lotions, gels, shampoos) must not be used for hygienic reasons. Our quality team will inspect all returned items. If a product has been used, we unfortunately cannot issue a refund.
Want to return a product? Contact us via email at [email protected].
Return Tips:
- Always ask your shipping partner for a proof of return.
- Open the shipping box and original packaging carefully so you can reuse them for a potential return.